Placing Your First Order
It's
easy to order with Mallshops.com. We make it Simple & Fast.
Adding Items to Your Shopping Cart
When you are ready to purchase an item, you click the "Add To Cart" button to add the product to your shopping cart. Then you will be taken inside your shopping cart, where you have the option of "Update Quantity", "Continue Shopping", and "Proceed To Checkout". Click the "Continue Shopping" if you would like to continue looking at other gifts inside the store. If you are ready to make your purchase, click the "Proceed To Checkout".
Proceed to Checkout
Once
all the items you want to buy are in your Shopping Cart, you can click
the button, 'Checkout'. Here is where you will enter your order
information. Our Checkout process is simple, fast and no sign up
necessary. Then when you are finished entering your shipping information, click the "Next" button, and you will be taken to our secure credit card processor "PayPal".
Once you place your order and have made payment through Paypal, you will receive a confirmation of the order from us. You will receive emails from us to confirm that the order has been placed in our system, the expected shipping date and arrival date of your order, and tracking information for your order. All of our orders are sent from our warehouse located in California. Normal shipping delivery time takes 2 to 7 business days.
Our shipping costs are determined by the total retail price of the item as well as the total weight of all items. The total shipping charges will be shown in the shopping cart once your shipping information has been confirmed, and before you are sent to our payment processor "PayPal". Minimum shipping cost is $4.00.
Our shipping costs are determined for ground shipping only. We ship all of our packages by the best available ground method available to your area. Usually the shipments are shipped by UPS ground. In certain instances we use FedEx ground or USPS services when necessary.
We
accept several methods of payment as listed below. No matter what
method you choose, we guarantee that every transaction you make on our
site will be 100% secure. All prices are listed in U.S. dollars.
PayPal
We
are pleased to accept payment through PayPal, the trusted leader in
online payments. PayPal enables buyers and businesses to send and
receive money online, safely and privately, and with no fee. PayPal
provides industry-leading security and fraud prevention systems. When
you use PayPal, your financial information is never shared with the
merchant.
Credit Cards
We
currently accept Visa, MasterCard, American Express and Discover cards.
You can safely enter your entire credit card number via our secure
server, which encrypts all submitted information.
Gift Certificates
You
can use a Mallshopps.com gift certificate to pay for any item on our web site. Simply
choose that option as the Method of Payment during the order process,
enter the certificate number in the space provided and submit your
order. If the cost of your order exceeds the amount of your gift
certificate, you will be prompted to enter your credit card information.
Items shipped to the state of California are subject to a 7.25% sales tax.
If
you have not received your order within 5 business days of its
scheduled delivery date, please contact our Customer Service
Specialists. We will research the location of your order and promptly
resolve the issue.
Periodically,
due to the overwhelming popularity of an item, a product must be placed
on backorder until additional inventory is received. If your order
includes an item that has been placed on backorder, you will promptly
be notified by a Customer Service Specialist, who will provide you with
options to fulfill your current order.